📄️ Set Up User Voicemail
Easily set up and manage personalized voicemail for users in the Admin Portal. Configure voicemail greetings, email notifications, transcription, and advanced features like callback and operator assistance.
📄️ Enable Call Forwarding
Configure call forwarding settings in the Admin Portal. Redirect calls to any number or extension based on user availability, busy status, or no answer. Improve communication and ensure users never miss important calls.
📄️ Manage Call Blocking
Block anonymous calls and specific phone numbers for users in the Admin Portal. Prevent unwanted calls by using call blocking features, improving user privacy and call management.
📄️ Manage Schedules
Create, edit, and delete schedules in the Admin Portal to optimize event management and enhance features like Auto Attendant and user engagement.
📄️ Manage Audio Recordings
Create, edit, upload, and delete audio recordings in the Admin Portal. Manage audio content for Auto Attendant and improve user experience with customizable voice recordings and Text-to-Speech features.
📄️ Create Music on Hold
Create and manage music on hold in the Admin Portal. Upload custom audio files to enhance the caller experience during wait times with easy step-by-step instructions.
📄️ Manage Conference Calls
Efficiently create, edit, delete, and manage conference calls in the Admin Portal to enhance collaboration and streamline communication within your organization.
📄️ Manage Queues
Create, edit, and delete call queues in the Admin Portal to optimize call routing, improve customer service, and enhance call management strategies. Customize your queues with various strategies and integrate call recordings for better service.
📄️ Set Up Page Groups
Set up, edit, and delete page groups in the Admin Portal. Streamline communication by creating groups for announcements and messages to multiple users without requiring responses.
📄️ Set Up Hunt Groups
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📄️ Set Up an Auto Attendant
Create, edit, and manage an auto attendant in the Admin Portal to streamline call routing, customize greetings, set up voicemail, and more. Efficiently handle incoming calls with flexible options for various actions like forwarding, joining conferences, and more.
📄️ Enable Call Parking
Set up and manage call parking through the Admin Portal, allowing users to park and retrieve calls from a shared parking lot. Optimize call management and flexibility in multi-user environments.
📄️ Configure PIN Sets
Configure, edit, and delete PIN sets in the Admin Portal to control access to features and resources. Enhance security with PIN-based authentication and access control.
📄️ Create a Wakeup Call
Set up, manage, and delete automatic wakeup calls in the Admin Portal. Schedule wakeup calls for users with easy access management and security features.
📄️ Access Call Recordings
Access, manage, and delete call recordings within the Admin Portal. Organize your recordings, listen to important calls, and filter or remove unnecessary files for efficient data management.
📄️ Create Custom Actions
Create, edit, and delete custom actions in the Admin Portal to automate call handling, manage queues, and enhance communication workflows.
📄️ Manage Contact Groups
Create, edit, delete, and manage contact groups in the Admin Portal to enhance communication workflows and improve call routing efficiency.
📄️ Configure 911 Notifications
Set up and manage 911 emergency notifications in the Admin Portal. Ensure immediate alerts reach designated contacts via SMS and email when a 911 call is made, improving emergency response times.
📄️ Manage Custom Targets
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