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Manage Licenses

WiLine UCaaS WiLine UCaaS WiLine UCaaS

Use the License Portal to easily manage licenses, track usage, and monitor expiration dates. Here’s how you can manage licenses within the User Management tab:

View License Details​

  1. Log in to the License Portal.
  2. Navigate to the User Management tab in the options bar.
  3. In Licenses section, view details such as the license type, number of licenses, licenses used, assignment date, and expiration date.

License Details Dashboard

Figure 1. Viewing the License Details Dashboard.

License Plans​

Here’s a breakdown of the available license plans:

License Types​

  • Meeting License: This license allows you to schedule and host meetings, including audio, video, and screen sharing features.
  • UCaaS Basic: This license provides unified communications, including calling, messaging, and basic collaboration tools.

License Details​

  • Number of Licenses: The total number of available licenses (e.g., 1).
  • Licenses Used: The number of licenses assigned (e.g., 0).
  • Assign Date: The date the license was assigned (e.g., 21/11/2024).
  • Expire Date: The date the license will expire (e.g., 21/12/2024).
  • Status: The current status of the license (e.g., Trial, Active).

Manage License Settings​

  1. From the User Management tab, locate the license you want to update.

  2. Click the license or the

    (Settings) icon inside the license.

    License Settings

    Figure 2. Managing License Settings.

  3. To assign the license to a user:

    1. Select a user from the list. You can use the

      (Search) button next to column headers (User ID, Name, User Group, etc.) and type information about the user to search.

    2. Toggle the Activate License switch to enable the license for the selected user.

    3. If you’ve already reached your license limit, you will be prompted to Transfer the license to the new user:

      Transfer License

      Figure 3. Transfering a License to Another User.

    4. For our UCaaS Basic plan, you'll also see a

      (Send Credentials) icon, which lets you send the user’s access information by email. For more information, visit the Manage UCaaS App Access section.

      Send License Credentials

      Figure 4. Sending User Credentials.

Activate Trial or Buy More​

If you wish to activate your trial license or purchase additional ones, simply click Activate or Buy More. A message will guide you to contact our support team directly:

Contact Team Directly Message

Figure 4. Message to Contact Team Directly.

Managing your licenses efficiently within the License Portal ensures seamless user management, enabling you to optimize your service usage and quickly address any licensing needs.